Payment Policy

This page explains how payment works when you order from Arvonis. It sits alongside our Refund Policy and Shipping Policy.

Accepted payment methods

We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay, elo and Maestro, as well as Apple Pay, Google Pay, Shop Pay and PayPal. The methods available to you are shown at checkout and depend on your device and country.

Currency

All prices on this site are shown and charged in US dollars (USD). If your card is issued in another currency, your bank sets the exchange rate and may add its own foreign transaction fee — that fee is charged by your bank, not by us.

When you are charged

Your payment is authorised and captured when you place the order. If an item cannot be fulfilled, the order is refunded to the original payment method.

Card security

Payments are processed inside Shopify’s PCI-DSS compliant checkout. Card details are entered on the payment provider’s secure page — Arvonis never sees, handles or stores your full card number.

Failed or declined payments

A decline usually comes from the issuing bank, not from our store. Check the card details and billing address, then try again or use a different method. If a payment shows as pending on your statement but you did not receive an order confirmation, the authorisation is normally released by your bank within a few business days.

Refunds

Refunds are returned to the original payment method. Timing after we issue the refund depends on your bank — typically 5 to 10 business days. Our 90-day money-back terms are set out in the Refund Policy.

Questions

Email support@arvonis.co and we will help.